Charged me extra when app crashed!! I ordered a cab from the app but after seeing that it was going to take 20 min to come, I cancelled it immediately. However the app stopped reacting at that point and crashed. I tried cancelling again after the restart and it seemed to go through. You can imagine my surprise when I saw a £17 waiting and cancellation fee. Get your app fixed and stop charging your users for crashes during cancellations!
New version does not work Always book through the app and have never had an issue. Downloaded the new version today and i can't make a booking, it says that all fields need to be filled in, they are and it doesn't work. Very frustrating!
Illegal Heading You're not allowed to call yourselves a "Taxi" That's illegal. You're a mini cab or private hire company. I'll be reporting this app to TFL.
Spam SMSs After I installed this app I started getting SMSs from Addison Lee, with no warning when I installed it, and no opt out. Bye bye Addison Lee
Can't log in at all or reset password Have tried reinstalling twice, same error message every time: "Oops, something went wrong..."
Something went wrong! Can't login can't register. All I get is an error that says "something went wrong"
A new look to match our service.
Times change, but one thing hasn’t: our commitment to putting your journey first. The result? A car service that is only ever 'at your service'.
Now we have a new look to match our service. We hope you like it, and we look forward to being at your service very soon.
Our expertise in transport logistics means we also have a top quality courier service. Whether it’s a document or a sofa, you can now order a courier directly through our app.
It’s not a taxi. It’s an Uber. Just tap for a fast, reliable ride in minutes.