
M.Brandt
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*update from 1 star: Everything works now. Would give 5 stars if mobile and desktop banking could change 1 thing- You are given the option to "hide" accounts you don't wish to see all the time, which is great. But when I want an overview of all my linked/joint accounts, I have to painstakingly go into each one's settings and un-hide them...and then re-hide them all over again. There should be an option to "view all" accounts.
2 people found this review helpful
HawaiiUSA FCU
March 19, 2020
Hi, we apologize for the trouble you are experiencing with our app. We would be more than happy to look into this for you so you can get your digital banking experience started - please reach out to us at hawaiiusafcu.com/digitalsupport for further assistance. Thank you!

Aidan Shimizu
Now, just keep in mind that I'm just being very transparent and honest. I think banking apps are a great idea in paper, but in the long term and beyond, you run in too many errors when it comes to making transfers. This has happened to me before, and it just happened to me recently that I keep getting errors in making transfers. Even like they gave us a notice that there is a scheduled maintenance which I understand.
1 person found this review helpful

A Google user
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*Update* They were really quick about fixing the bugs I mentioned, and no everything is working smoothly so far. I am liking the new UI. Looks really nice, and so far user friendly. It's ok so far. It looks really pretty and all, but it gives me errors when doing things like trying to change my work or mobile numbers. Also, it won't allow me to change the nicknames for my account without throwing an error. It'll be better when it works.
19 people found this review helpful
HawaiiUSA FCU
February 20, 2020
Hi Curt, thanks for sharing your feedback and we appreciate your patience as we work through some of the issues and bugs that you’re experiencing.