The app is great for general account stuff, but the mobile deposit is horrendous. Prepare to spend at least fifteen minutes per check taking and re-taking photos until it can detect signatures, amounts, etc.
I used to have problems with mobile deposit, but I found that when you take a picture of your check against a dark background(I use a black folder), that it helps tremendously in submitting the deposit
Mobile deposit The mobile deposit is awful. It DOESN'T WORK. When you take a picture of the the back it loses the front picture. You have to start over and it still doesn't work. Why have it. I read the other reviews and it's not just me. So, if this problem has existed for a while I would think someone would have fixed it. I will not recommended it or the bank because the app sucks. Tina
Update sucks I loved this app before the update today. Can you make an option to undo the update and use the old version? If the app stays like it is I will uninstall it. It's awful.
Mobile deposits broken This used to work. Now, you put in amount, take pictures, and it loses track of amount, so won't let you submit. You put amount back in, and have to take pictures again. But loses amount again. Please fix.
No mobile deposit When I try to deposit a check on here it says there is an error with processing, but I already wrote hbt mobile only. Thanks
New Look and Feel
Optimized for newer OS and devices
New Features such as:
• Mobile Deposits
• Stop Payment
• Debit Card Management:
o New Card Activation
o Hot Carding
• Voice Playback