2.6
351 reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With the Jackery App, you can:
- Connect your device or system from anywhere.
- Monitor system status, real-time flow, energy data and trends, power generation and more.
- Monitor device status, battery level, remaining time, temperature and more.
- Control your device or system likes turning ON/OFF power output.
- Share your device with your family.
- Monitor input and output power.
- Get new firmware updates.

Compatible Devices:
SolarVault 3 Pro
SolarVault 3 Pro Max
SolarVault 3 Pro Max AC
Jackery HomePower 5000 Plus
Jackery HomePower 3600 Plus
Jackery HomePower 3000
Jackery Smart Transfer Switch
Jackery Explorer 5000 Plus
Jackery Explorer 3000 Pro
Jackery Explorer 3000
Jackery Explorer 2000 Plus
Jackery Explorer 2000 New
Jackery Explorer 1800
Jackery Explorer 1500 New
Jackery Explorer 1500 Ultra
Jackery Explorer 1000 Plus
Jackery Explorer 1000 New
Jackery Explorer 900
Jackery Explorer 700 Plus
Jackery Explorer 600 Plus
Jackery Explorer 300 Plus
Jackery Explorer 280 Plus
Jackery Explorer 240 New
Updated on
Apr 9, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
340 reviews
David Plathe
April 10, 2026
I was able to connect with both Bluetooth and WiFi just fine for several months. Now it fails to connect to either BT or WiFi on a regular basis. When it connects to WiFi it says "Strong Signal". When it fails to connect, BT times out scanning then I get an error message. I don't get a cloud icon that some suggest I should but I get an ethernet icon even though my Homepower 3600 Plus does not have an ethernet connection.
Did you find this helpful?
Kevin Smith
May 29, 2025
Frustrating. The whole point of the app is to be able to remotely monitor and power on/off the circuits. This thing constantly disconnects and will not reconnect via bluetooth until you power cycle the device. What's the point of this app if it only works intermittently? Another issue: The Wifi cannot accept a password with spaces in it. I cannot use the Wifi because I've moved to more secure pass phrases instead of passwords. I have contacted your support about these issues, Jackery. Useless
20 people found this review helpful
Did you find this helpful?
JACKERY INC.
May 29, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at hello@jackery.com or call +1-888-502-2236 (Weekdays, 9 AM–5 PM PST) ? We'll get you up and running.
Steve Ting
September 21, 2025
I'm updating my review. the app is working very well over the last few weeks. it has had a connection with my Jackery 5000 continually during that time. so the review below is now out of date. "The app doesn't work very well. It reads the panel ok. but it doesn't read the Jackery 5000 very well. It will connect at first then when I try and connect it when something is wrong it doesn't connect'
4 people found this review helpful
Did you find this helpful?
JACKERY INC.
August 27, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at hello@jackery.com or call +1-888-502-2236 (Weekdays, 9 AM-5 PM PST)? We'll get you up and running.

What’s new

Performance improvements and feature optimizations