Intalink is a collaboration of bus and train operators with the Hertfordshire local authorities. This partnership promotes passenger tansport and aims to provide the travelling public with the information needed to make travelling on public transport as easy as possible.
The Intalink Travel Information app helps you on your way when you travel by bus. This app provides real-time departure information for the majority of bus services in Hertfordshire and for all the bus stops in the county. The Intalink Travel Information app also provides for m-ticketing, allowing users to purchase a range of tickets on their phone prior to travel.
Getting bus times on your phone:
Search for any bus stop using a name search. The application will then return a list of bus stops for you to select from. When a bus stop is selected from the returned list, a list of upcoming buses will be displayed. The information about when these buses are scheduled to arrive at the bus stop is shown. If real-time departure information is available then each bus will show the timetabled time and will also show the expected time of arrival to the bus stop, highlighting whether the bus is on time or delayed.
Select a particular bus from the list and that will display the list of bus stops in the route which the bus runs along. This list will detail the name of each bus stop and the distance the bus stop is from your location. A map will be shown on the home screen and this will show your location and the nearby bus stops around where you are is located. Select one of these bus stops on the map and view the buses that are upcoming for that bus stop.
Favourite any bus stops selected. Then when you select the search bar on the home screen a list of the favourited bus stops are displayed in a list before you start to type in the search box.
On the homescreen of the Intalink Travel Information app there will be a list of the available bus operators to purchase tickets from.
You can browse the tickets available to purchase from the different operators. These tickets will be organised by operator, then by category. Under a category the tickets available will be listed and you can select it to add it to a basket for eventual purchase.
The app has a ticket wallet that you can access to view all your purchased tickets. All tickets will be displayed and will include ticket name, bus operator, purchased date and time, and passenger name.
Tickets can be purchased using credit/debit card payments. Going forwards when you want to purchase a ticket, you can then select whether to use the card previously used or save a new card. If a previously used card is selected, then you not need to enter the details again as the stored details can be used. Depending on the bus operator Paypal or Google Pay may be available as a payment method. You can enter their account details and pay for their tickets using that account.
When browsing the ticket catalogue, you can add tickets to your basket, including multiples of a particular ticket or different tickets from the same provider.
There will be a checkout page where you can view what you have added to your basket, remove items from your basket or choose to continue to buy the tickets in the basket.
When you complete a successful purchase an email will be automatically generated and sent to your email address that you registered with.
You can choose to gift a ticket after you have purchased it. The other user can claim a gifted ticket by downloading the Intalink Travel Information app and then clicking on the link that you sent to them. This will then create the gifted ticket on the other user’s device in an available status for them to activate when they are ready to.
You will have the option to buy the same tickets as you purchased in previous transactions by selecting the ‘Buy Again’ option.