My account was hacked and I was locked out of account after spending hundreds of dollars upgrading. Customer Service is a waste of time with no results. Contacted credit card company to rescind payments. Stay away from this game. It may be fun but when all you have accomplished and payed for is gone in a second and no service to help. It's not worth it
1. Please change the customer service setting from form to manual complaining and suggestions. (This service is totally time waste and it doesnot help the players) 2. While searching farms in kingdom it comes to same farm many times doesnot search other farms. 3. If i attack other lord with my troop lvl 9. Only one lvl down troops (lvl 8 troops) cannot defend them. The battle seems like they first bind the hand and feet of lower lvl troops and then kill them. Please give some power and bravery to lower troops to defend the uper level troops. Thanks
This game has a lot of bugs. Been playing since the end of Sept 17 and I am about ready to delete. My biggest complaint is when attempting to scroll through the kingdom map, the current kingdom layout does not display. The only time the kingdom displays correctly is when my castle is showing. I've started on my tablet then switched to my Samsung Galaxy Note 5 to see if it was a hardware problem. Both devices experienced the same problem.
There are group of Chinese Alliance at KINGDOM 242 forcing the kingdom to buy packs!!! And they will not stop from attacking the whole kingdom if we will not buy!!! WHAT IS THE MEANING OF THIS?!? COK are merging a billion power castle to force everyone to buy your PACKS?!? COK you should know what your doing... 😠
Horrible company. DO NOT DOWNLOAD! Developers allow cheats and hackers, major glitches. There are new things in game but they don't fix old issues. Items disappear. It is a pay to play game and customer service is horrible. Automated messages to fix your issues, they even end up sending wrong response the first time. Elex only wants your money. Even submittimg evidence of cheaters and glitches, or bot farmers or any issue they look the other way. Do not download. Elex is about to be sued in a major way. Stay far far away, for your own sake.
Only any good if you have lots of money to waste on buying booster packs. Stronger castles can take almost all your resources and wipe you out in a couple of attacks. Not helped by all the kill events. They're only interested in those players who can afford to spend real money. Used to be fun but not any more.
"Upcoming New Gameplay:
- New equipment will be available soon.
- The brand new equipment system will greatly help you enhance your power!
- We will balance the game further by broadening the way of acquiring Materials."