I like the get 1 free night after 10. But I wish it didn't take up to 72 hours after each stay to register all the night s earned. But this is a great app and makes booking hotels on the fly quick and easy. I booked one for a cheaper than listed price while I sat in the hotel lobby using the app. I simply showed the gentleman at the front desk the reservation number and was given my room key. Just that quick, just that simple.
This app is very user friendly. When entering credit card as well as phone info a numbers key board pops up eliminating using your small number keyboard. Entering info was supper easy and the room descriptions were good... I might change my review after I stay, but so far I am very pleased...
Will never, ever use this service again! Booked a work trip and needed to change the dates. They would not refund the deposit.. even though I was going to book the same hotel at later date. Absolute rip off!! Wish I could give zero stars!!!
Great little app. We travel on the spur of the moment to visit our children. Great to book a room on the way there n have it taken care of. Very quick n easy to use
No option to apply discount codes, or ask for a price match. Gives different results to the website. Some hotels that appear on the website don't show up in the app. I wish I had the ability to save hotels and compare them. Other than that it does the job.
Unfortunately, Hotels is now engaging in outright fraud. In my last stay in Vienna, I booked an apartment, the site gave me "final price", but on leaving I was charged additional huge "cleaning fee." They actually charge this to everyone, they told me, no matter if you make any mess. There is some small print on the booking page about this, but seriously, after you book few hotels, you stop reading these. Final price should be final.
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