We've been a loyal customer for over 2 years with over 120 nights. Have been having problems with the app for months. Just tried to use our free nights by phone and are now being told we have to pay full price and get the credit back. Never used to work like that. So much for being more flexible than a hotel chain based loyalty program.
It's easy and fun to search using the filter and sort buttons for a hotel anywhere in the world. The reviews help the experience too. I appreciate that it's thorough detailing things like if the room has a safe box, blackout curtains etc... Getting a free night is cool. If you call them, they are friendly and helpful. I love this app.😀🌻
Site keeps says no rooms left with all hotels but when I go to another site there are rooms left something wrong with app
Only downside is that the true number of hotels that let you redeem free nights isn't explained. Only 10 to 15% hotels will honor the free nights.
I have only used it once but it met all of my expectations. It worked well and quickly.
When I selected my room in the app it said breakfast was included. In actual fact this was not the case. Very disappointing when I have had grest experiences booking with this app in the past.
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