Doing a road trip using this app. Just booking a day in advance when going again. Ideal! Shows me reviews and gives me some filter options. Could do with a bit more filtering maybe as to widen my area of relevance for example or parking facilities but otherwise brilliant.
I've had good luck with hotels app. The only problem I have is the rooms I have reserved are not showing up in upcoming reservations and I have to go back to my email and put in the confirmation number for it to show up and its a pain..
It is fairly simple to use. The only problem I had was that it did not sort by rating very well, as the ratings were still kind of all over the place when using this feature.
Terrible customer service not at all helpful or knowledgeable on how to be helpful or of benefit to me. I really feel sorry for females and handicapped. These people don't know what they're talking about. I was left on hold one time forever. They don't know anything about hospitality!
They removed my free nights from my account without any notification to me prior to doing so. I called to ask if they would reinstate them as I have used them for over 60 bookings and they refused. I will no longer be using them.
Description is often not correct about the hotels. And I don't understand how to rate the hotel I just stayed at. It's a good app, but it need tweaking and adjustment.
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