Worst service, I renewed my policy on 22nd November, amount got deducted on the same day from my account, but still it shows my policy is due for renewal. I had received the payment success message from the app on the same day. Wat is going on, wer is my money, wat abt my policy renewal.
After making premium payment using this app I received messages that my premium is pending. Tried to contact service helpdesk, since past one week they are still looking into this. It's been more than 15 days after paying premium still it is not showing on website. This is really frustrating 😤
Not able to login to my account ! Payed the premium through the app in GuestMode without checking the review s. All the reviews I see is that a pending premium even after renewal through the app. Now I got my fingers crossed till I get a premium receipt from HDFC life for the payment. :-|
First of all it doesn't open.if it does payment error message comes every time. Finally had to pay through some other app. Worst app ever..
New version has been released without proper testing.Its not allowing me enter my full mobile number.So without the mobile number this app ia unsable.This is a show stopper bug . please fix it. issue:- After loging into account app is asking to register Mobile number and email.In mobile number field by default its taking country code and and thus stripping of my last two digit.
Worst service.. I have used this app to renew my policy. I used HDFC PayZapp to renew it. On 3rd Nov i renewed policy, but on 7th i got reminder that my policy is not renewed. I have raised ticket and send all details. But still there is no response, everyday I am sending reminder or sending follow up mails there is no answer. Only answer I get from customer service is your request is in progress. This is a life term policy what if something happens in between. Who will be responsible for not renewing my policy?
We are excited to introduce our set of new features to make insurance purchase and management easier
-As per the feedback given on the play store, we have enabled Sign In on App through Customer Portal login credentials
-Now purchase all online plans through the app
-Enhanced E-Vault Doc where you can store all your important documents
-Dispatch module to track your insurance policy dispatch details
-Security Enhancements & bug fixes
-If you like our app, do leave us with a comment and rating
Buy, renew and download your insurance policies online,with this new Mobile App.