13SICK, National Home Doctor

National Home Doctor Service

About this app

The new App by 13SICK, National Home Doctor is the smart way to book an after hours, doctor home visit for you and your family.

Using the National Home Doctor App:

- is the innovative way to book a bulk billed, doctor home visit - when your GP is closed - and it can’t wait!

- makes booking a doctor home visit more efficient and relieves some of the stress associated with illness in the after hour

- allows you to bypass the 13SICK call centre queue

- allows you to securely and confidently store your details for future reference

- reflects our commitment to provide the best service for our patients

- saves you time – no waiting on the phone, particularly during busy periods

- was developed by a team of 13SICK senior doctors, ensuring the highest clinical standards

- is based on world’s best practice, referencing triaging protocols from the Mayo Clinic and the Australian Government’s Health Direct

Ratings and reviews

I originally rated an older version with 1 star as it was extremely tedious to use, did not respond when you attempt to update patient details and didn't offer a tracker for your booking. There are definitely many app improvements that have been made, I am much happier with it now than previously. New interface is much simpler to use and does have website compatibility as a backup.

Service opens at 6pm, app wont allow you to book before then, even by a minute. Says its available in our area, yet every time we try to use it, 6:01pm its "were completely booked". Have only managed to get a booking twice in 2 years, one doctor great, one absolutely terrible and unprofessional. Even then it was "were booked out and will update if we can fit you in". Im not sure why this service exists if you can never use it