Absolute garbage user experience. Unresponsive, clunky UI. Can I at least get a label on uploaded receipts so I know which one to pick?
App is so user unfriendly Doesn't keep payee info Loses eft account info To many fields to complete It could be so much more streamlined If I had any other option I would use anything else.
It has never allowed me to pay providers or be reimbursed. NOT ONCE! I have tried off and on for over a year. I have contacted technical support multiple times and they have done nothing to resolve the issue. I see a red box pop up at the bottom of the screen, no text or error message. No payment, no reimbursement, no technical support. The only thing I have been able to do successfully with this app is upload a receipt image.
Totally worthless App. It does not recognize Internet Explorer server. Occasionally works with Firefox. Use another App or better yet, don't use Health Equity at all.
Easy to use for my plan. Love the immediate access to funds, the easy receipt upload, sometimes a little odd to navigate but can figure it out quick enough and then I'm good.
It was ok until it fit fouled up with the EFT selection. What incompetence!
Minor bug fixes.