It has never allowed me to pay providers or be reimbursed. NOT ONCE! I have tried off and on for over a year. I have contacted technical support multiple times and they have done nothing to resolve the issue. I see a red box pop up at the bottom of the screen, no text or error message. No payment, no reimbursement, no technical support. The only thing I have been able to do successfully with this app is upload a receipt image.
Totally worthless App. It does not recognize Internet Explorer server. Occasionally works with Firefox. Use another App or better yet, don't use Health Equity at all.
Easy to use for my plan. Love the immediate access to funds, the easy receipt upload, sometimes a little odd to navigate but can figure it out quick enough and then I'm good.
It was ok until it fit fouled up with the EFT selection. What incompetence!
If you try to take a picture of a receipt the app crashes and makes you re log in
- Improved workflow for uploading receipts
- Multi-Factor Authentication
- Recurring Contributions
- Minor Bug fixes