I don't like how it is impossible to access our online accounts. And everytime I call, no matter the time, they are never available.
So far,so good
Worked when I first opened the app, then when I went to check the chat response and open the app again, it showed a blank blue screen only. Will give another rating when fixed. ^i posted this with a 2 star rating A YEAR AGO and they replied TODAY telling me to give them a call for more help. I ended up getting different and much better health coverage with a company that was much more user friendly. Bye Felicia.
I would have given it a 0 but it isn't offered. The screen went blank in the middle of a chat with a concierge & never came back on. Tried for several days with no luck. Uninstalled the app then reinstalled & it worked long enough for me to log in then went blank again. I believe this app would would be beneficial if it would work properly. Very disappointed!
App not working properly. Seeing blank screen. Can't even set up my profile.
Jazz boo Good so far
A several bug fixes