HealthJoy

HealthJoy.com

About this app

HealthJoy is an employee experience platform simplifying your company’s benefits, so you understand how and when to use your benefits package to help you save money and lead a healthier life.

With your membership, you’ll have access to:
• Live healthcare concierge support for personalized questions, appointment scheduling, and more
• 24/7 virtual medical consultations for evaluation, prescription, and ongoing care
• All your existing benefit cards and their information
• Recommendations for an in-network local doctor or facility, based on filters that matter to you
• Coach-led virtual exercise therapy that address chronic pain for your entire body: neck, back, pelvic floor and more
• A Rx and medical bills advocate on your side, helping you reduce costs and discover savings
• Personalized health plan based on your specific goals and available benefits, from mental health to back pain

NOTE: You must have a company-sponsored membership to use HealthJoy. Visit HealthJoy.com for more information or talk to your HR department to request access.

Ratings and reviews

Update: Turns out my account was provisioned incorrectly. Everything populated correctly and theres a lot of good use to this app now. Shout out to Support for monitoring reviews and fixing them. Original: Useless. Tried to find services and the recommendation is 35+ miles away. Im in a major city and my insurance app shows 3 a mile away.

Overall great app. Easy to use. Great chatbot assistant. However you CANNOT use it over a non Wi-Fi network. No matter you cell phone signal or service (5G, LTE makes no difference) you will have the spinning wheel of doom for at least 10 minutes before the app loads fully. Once I started using a WiFi connection that problem stopped immediately.

Everything in one place. Tabs when opened have all my information per insurance, dental vison, etc. Super easy to use. Requesting a consultation with a provider is simple as well. I've used it twice and each time I was very pleased. Thanks HealthJoy! This app saves me from the headache and hassle of time consuming waiting rooms, allowing me to feel better much sooner. This app is very organized and easy to navigate. I get connected to the professionals I need when I need them most.

What’s new

We update HealthJoy as often as possible to make it easier for you to use. This time we fixed a few bugs and made some performance improvements.