HealthPartners

HealthPartners Inc.

About this app

Manage your health care or health insurance from anywhere, at any time, with the HealthPartners app, formerly myHP. From finding a doctor to checking deductibles, it’s all in the palm of your hands.

• With the HealthPartners app, you can take your care or plan on the go:
• Find doctors, clinics and hospitals nearby
• View wait times at nearby urgent care clinics
• Always have your member ID card in your pocket
• See what’s covered by your plan and get cost estimates
• Check your benefits and claims
• Quickly refill prescriptions via mail or compare pharmacy prices
• Review test results and health records
• Check your deductible; spending; and FSA, HRA or HSA balances
• Pay a clinic bill
• Talk with HealthPartners experts no matter where you are
• Build better habits with Living Well from fitness goals and to help make changes in your mental health and diet.

Simply sign in with your HealthPartners online account username and password. If you’re a patient or member and don’t have an account yet, create one at healthpartners.com/signupnow.

At HealthPartners, we’re committed to helping you live a healthier life with health care and insurance options that are simple and affordable, whether you have our insurance, see our doctors or both.

We're the largest consumer governed nonprofit health care organization in the nation serving more than 1.8 million medical and dental health plan members - primarily in Minnesota, Wisconsin, Illinois, and Iowa. Our care system includes a multi-specialty group practice of more than 1,800 physicians that serves more than 1.2 million patients.

Ratings and reviews

I'm not sure what is going on with the app. It worked well for a long time now, except for the inability to read messages from my clinicians. For whatever reason, the last few weeks, I try to log in using either bio-verify or by entering my credentials and the screen flickers and asks me to log in like I was trying for the 1st time. I just uninstalled the app and reinstalled it from Google Play. I'm hoping that it will correct the issue. Normally, it is a 4-star app.

This is the branded attempt to replace the mychart app that everyone else uses. It's awful. This app asks you to enter your phone number and state, all your insurance info, and other things that weren't needed before and aren't necessary. Options can reset, addresses are wrong. the system randomly cancels appointments too, without notifying you. In short, it's a UI nightmare. HP as an org should go back to fax machines. It's not ready for the internet era.

The app is okay, but it's really hard to navigate certain features. I'm tech-savvy and very health literate (I'm a nurse, and work for one of the HealthPartners hospitals), and I find it challenging at times to find certain features or do certain tasks within this app. For example, scheduling a dentist appointment: they inform me that I can do it through the app, but I have yet to figure it out. It's not intuitive in any way.

What’s new

Insurance Summary for patients
Refreshed Location Detail screen
Bugfix for member-only users