Love this app. Specially in stockholm it's work really well. I refer 100 friends and all are very happy.
The app is ok, it is very user friendly. However, the driver is a robber! Normally, the price is stated in the app as you have to set the pick up and drop off point. But the driver said that I put the wrong address, and he took my phone to changed the final destination and rated himself as a 5 stars driver. As he doesn't speak English, I couldn't even stop him. At the end he charged me 20 Euros instead of 5 Euros as mentioned in the app. I only noticed that he is a robber when I received the actual receipt from Heetch that mentions the actual price is 6 euros only, and the dropoff he set is not where I was at all! Horrible driver that takes advantage of the tourists!
Saved my bottom many times in Milan, thanks guys!
Dommage. La possibilité de payer en cash aurait été un vrai plus... S'il était possible de trouver un chauffeur. J'ai eu un chauffeur la base UNE fois. Toutes les autres fois c'etait un pro.... Les rares fois ou j'arrivais à en avoir un. Pourtant j'habite en très petite couronne parisienne.
The driver was driving without his seatbelt on.
Only FB login!?
Tell us if that sounds familiar
You just ordered a ride, and you need to quickly call your driver. You end up listening to a lovely automatic voice message telling you that your phone number is outdated. What to do, you can't update your phone number when you're waiting for your driver, and you really need to speak with them. In the end, you can't meet up, your driver decides to cancel the ride.
As uncomfortable as this was, it's all just a memory now.
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