Helbiz - Micromobility Hub

7.76K reviews
Content rating
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About this app

With one single login you are accessing the world of Helbiz - Zoom around your city on electric scooters, bikes and mopeds, order food from top restaurants delivered directly to your door, and stream live sports while on the go or at home - all connected to your HelbizWallet allowing you to pay-as-you-go or enjoy our unlimited subscription across all our offerings.

Instantly rent fleets of electric vehicles with a tap, from e-scooters, e-bikes and e-mopeds from Helbiz, Skip and Mimoto

HelbizUnlimited ∞
Unlimited use of the entire Helbiz Universe - a monthly subscription that allows you to, take unlimited rides on our fleet of electric vehicles, enjoy unlimited free deliveries with HelbizKitchen and stream unlimited live sport through HelbizLive.

Download Helbiz today and experience l freedom at your fingertips.

For more information see www.helbiz.com
Updated on
Mar 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

7.69K reviews
Junayd Mahmood
August 22, 2021
Dangerous! The buggy software will take over control in random places, all of a sudden and slow you down when you are in traffic. The throttle completely doesn't work anymore. Then it randomly works again. This can be so dangerous if you are trying to get out of the way. Very poorly implemented software. Frustrating and potentially unsafe! Nobody on their support teams responds when a scooter is broken and you ask for a refund. Save your money (and maybe life!) and take a taxi.
26 people found this review helpful
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micromobility.com, Inc
September 2, 2021
Hello there! We want to take a closer look at this for you. Please send a note to support@helbiz.com so we can connect. Helbiz Team
Massimiliano Demartis
April 15, 2024
I have been charged 28 euro for a 3 minutes ride in Pisa, despite the app said the ride was closed, after I sent the picture of the parked scooter. The app had obvious issues with closing the ride. Customer service refused to do anything. Never happened before with any other e-scooter app. Look for BitzMobile in Pisa, much better and more reliable app!
2 people found this review helpful
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K Ja
March 30, 2024
1st time using a helbiz scooter. ride was smooth. it was late in the day and beginning to get dark and I didn't want to walk at night! scooter was nearby so i downloaded the app, hopped on and rode to my destination