Excellent service so far I used Helpr for a couple of plumbing and pest control services. The plumbing services was fantastic. I faced an issue with my washing machine tap for 7years, with no avail from other plumbers. Only a Helpr plumber was able to solve this. My first experience with pest control was not good, so I raised a flag with Helpr. They were quick to provide a free follow up service, which helped solve the pest issue in my house to a large extent. Their folks mostly are extremely professional and well equipped.
Baddddd Experience for Bathroom Cleaning The toilet bowl was not even touched, forget about cleaning it. The drain was full of hair n other dirt when they left. The cleaning equipment used corroded some portion of the marble in the washroom, inspite of asking them about it in advance. Mirror wasn't cleaned properly. Many parts of the washroom were left untouched. Tube light cover was not fixed properly. They even took away 2 of my cleaning brushes with them. Overall a very bad experience. Won't recommend them at all.
Service for Geyser The technician came in proper time and he repaired in proper way . I loved it . Actually there was no fault but the pin dropped which we see switch gets down in case of heavy voltage. He made the switch up by just clicking it. Any way it helped me a lot but 450 rs for the stuff is expensive. So 4 star.
No punctuality The cleaning service was satisfactory. However, dissatisfied on the punctuality. I booked the 1 PM - 4 PM slot. But the team reached at 5:15 PM, after several follow ups calls to your incharge (Ravi) and your customer care team. Improve your punctuality, will definitely recommend to others..
Increasing the rating This was my first experience with Helpr and I am increasing the rating from 1 star to 5 stars. I am increasing the rating as my concern was immediately attended by mgmt team. I got an immediate call and service was booked. Service provider reached on time and provided prompt service. Service provider was very knowledgeable and answered everything logically and with facts. Everybody makes mistakes but what is important, is to correct them. Thank you and I would like to again use Helpr services.
The service has gone from best to worst. I had enlisted for rodent control, sure enough, the inspection session was all fine. But after waiting for days for the final quotation and 2 follow ups, they are yet to revert or send a service person to fix my rodent problem. I've already moved to a different service provider. Hopeless service which used to be good a few months back.
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