Stay up-to-date with all your Work Orders using Hera On-Site. DWM’s app allows technicians to view their open Work Orders and get instant notification of Work Order updates. Technicians are also allow to check in and out of Work Orders, while staying IVR compliant.
- View Open and Completed Work Orders with at-a-glance information.
- Create user accounts for all field technicians and dispatch Work Orders to specific field techs.
- Hide NTE for field technicians.
- Push notifications when new work orders are dispatched to you.
- Directions and an ETA based on current location.
- IVR compliant GPS check-in via app.
- View all Work Order details including instructions & scope without printing.
- Upload photos to Work Orders.
- Have store sign off and complete required surveys upon completion.
For support, please email email@example.com.
To become a technician, contact us at firstname.lastname@example.org
Continued use of GPS running in the background can dramatically decrease battery life.