Useless app like whole Hermes. Had to add my parcel manually through tracking number. Only information I get was that ny parcel is due to delivery today. When I get home my parcel was already there but no update on aplication. Dear Herpes learn from other companies like DPD how to deliver and how aplication should work.
Crap delivery information. It says delayed due to address query. The address is right, even if it's not all they have to do is pick the phone and call me for the address. When tried to contact customer service. They were unhelpful. I will never use there service again. Don't bother to download the app waste of memory.
Totally useless and in my opinion fraudulent and untruthful. They told me a parcel had been "securely left in porch" well I don't know who's porch but not mine. No way to contact them! Will the real Hermes please stand up and block/delete this appalling and disgraceful part of the group and disable the website and app!!! I hate liars.
Pathetic These guys are by far the worst courier company I have ever had the misfortune of having to deal with and the app is even worse. It doesn't tell you anything of any use, but makes you jump through hoops to get there. Don't install. Don't bother. If hermes have your parcel consider it lost or destroyed.
For Christ sake Why don't you muppets at Herpes ever read all the dreadful comments your getting. This is beyond pathetic. Your app seriously needs to be improved. I have only gave you one star because I could not give less
Dreadful and useless. Don't bother. Can't copy and paste the 16 digit tracking number into the app so you have to try to memorise it in sections and keep going back into it. However, every time you switch apps and go back into it, the app goes back to the splash screen and clears whatever you've typed previously... Gives you the same information as the web tracking link anyway. The parcel was actually delivered by Hermes with no update or push notification from the app. A big, shiny pointless lump of code!
• Minor bug fixes
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