Good app. Bad agency App was good and easy I went to go pay for the car rental and the app said I would pay at the counter $119 and that was for their cheapest rental. When I get to the counter to pay for my reservation they tried charging twice that saying it's for insurance and will be refunded even though in the 119 price I already paid for insurance. So I ended up going to another rental agency and payed around the same for a Dodge charger v8, awesome car for the same price that hertz wanted to charge me for a 4 banger.
Where's my promotions?? The app could have the features of showing us the current promotions! Customers look forward to getting discounts, and not being able to view them thru the app is a waste of space on our phone! For now, we result back to going online using our data or computers or laptops.
It did what I expected And it was easy to use. I hadn't had previous versions so am unsure if there were other issues. I think the only reason I had to remove a star is due to me not being able to find an account update area for me to change payment methods or remove/update them. I did via Web and it was ok, though.
Getting better Improvements made but I would still like to be able to manage my account. I keep downloading the app in hopes that it would be comparable to other apps but it isn't. I really want to like it, but don't. It keeps crashing on me and needs more work.
App won't even allow me to log in. Says invalid username/password, but when the same credentials are given to the mobile website, it works. I even tested resetting my password to something simple and after the successful reset, the app still won't log in.
Piece of Crap App What a totally useless app. I have been renting from Hertz weekly since 2004. You would think they would hire some company to make a useful app for their customers. When you want to check or modify a reservation, you have to know the reservation confirmation number off the top of your head! Really? How many of us know that? It's easier for me to call or use their site on the web. VERY disappointing. Uninstalled. EDIT - 09/08/16. Wow! What a huge difference! I can actually use this app again!!
• User interface and performance enhancements
• Various bug fixes
Ride with Uber for fast, reliable rides that are affordable and available 24/7.