Extremely slow The app has good functionality, everything you need really. However, it is extremely slow and intensely frustrating to use especially when you're in a hurry and quickly want to lock or unlock the car. If the app's response time was instant, I'd have rated it a 5.
Impressively easy to book a van On the whole great app. Very easy to book a vehicle. One slight bug is the calendar didn't work on portrait mode. Tried it landscape and no problem. Nice!
Can't pick a date Really bad that this app hasn't been tested properly.
Cannot select a date for booking? What's the point then? Go website if you want to book, the apps only good for getting the pin
No hertz location available There's a problem with the app. I know of 5 locations where I could pick up a car and now the app no lone knows those locations
BEWARE! The app is fine and the service itself seemed to be quite good as well until the other day we were fined $100 for smoking in their vehicle. None of are smokers and I thought it was just a simple mistake. So we asked Hertz 24/7 to investigate it. They answered that the fine would remain because our booking was the final one before the next member had lodged a complaint about the smoke smell. So basically they didn’t investigate anything and fined me just because another member complained. It is outrageous! I won’t ever use their service again and I strongly recommend everyone to think twice before using Hertz 24/7.
• Improved current reservation page
• Vehicle Access help page
• More information on upcoming vehicle availability