Took my money and order not received and cannot get a response from them!!! 08/09/2017 - Still no refund!! Now having to claim money back through credit card. I would class this as modern day theft.
Functions as well as the two most popular takeaway apps but with the advantage (in my case) of a lower minimum order value and lower card fees.
App Does not work . Unable to log in . So i went to website i ordered food. Did not receive it. And was unable to contact the only 1 restaurant they have available to order from as no contact info not a good start
Ordered from the one takeaway near me earlier at 4:30pm for an 8pm delivery .. paid by card hey menu took my money (fair enough) but confusingly the order showed no items in the account area. I contacted hey menu about this as it seemed a bit confusing but got no response in 3 hours. At 7:45 (an hour ago) I contacted hey menu again to make sure I'd get my food. No response again. There are no contact details for the takeaway in the confirmation email so I'm a bit stuck and tbh if i wanted to use the phone I'd just phone the takeaway directly (probably should have done that or used just eat). I've ended up having to cook food myself as I have to look after kids and can't leave the house. Thankfully it's less than a tenner which I presume will get refunded, but I'm still unsure what's happened same not been contacted. Basically, avoid like the plague i didn't get my order and hey menu seem to have no customer service to sort it out.. I've been completely unable to contact anyone at hey menu in hours..
This app doesn't have any restaurants linked to it hence 1*. Why put an app out there that doesn't do anything. How can it have 5* ratings when you can't order off it. Waste of time
Best app I have ever seen. This app going to solve my everyday problem with phone order to restaurants
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