HHAeXchange

Homecare Software Solutions LLC

About this app

The caregiver app for all HHAeXchange users. Not applicable to Texas, Illinois, or Massachusetts.

The HHAeXchange Mobile App empowers caregivers with an easy-to-use app to clock-in and out right from their smartphone.

Seamlessly connected to their agency and available in multiple languages, the Mobile App allows caregivers to view their schedules, get directions to the patient’s home, clock in and out, communicate with their agency, and accept new cases – all while on-the-go.

Electronic Visit Verification (EVV): lock-In and Clock-Out with the simple tap of a button. Whether the visit occurs in the home, or out in the community, HHAeXchange will verify the start of the visit by matching an approved patient address to the clock-in GPS coordinates.
Scheduling: See your scheduled visits in real-time. View patient info like demographics, plan of care tasks specific to the patient, and directions to the patient’s home.
Case Broadcasting: Get immediate notifications when a shift becomes available and request or reject it on the spot.
Visit Notes: Easily add comprehensive visit notes, including text, image, and/or recorded audio.
Messaging: Communicate with your agency in real-time through the App’s Message Center.


Disclaimer: The HHAeXchange Mobile Application requires an active internet connection (3G, 4G, or WiFi).

Ratings and reviews

I keep on getting notifications from this app saying that it is "NOT RESPONDING". I have to press the "WAIT" option numerous times. This needs to be fixed for bugs or something. I use this app to sign in and out for work. Please fix it. Thank you. This is an update on my last post. THIS APP IS STILL NOT WORKING! I don't know what else to do. I uninstalled it and reinstalled it and it still is NOT working. I sent emails and NOTHING. Please fix the bugs in it as I am not the only person using it

If I could give this app no stars I would. Let me start off by saying this app malfunctions constantly, causing me to have to clock in/out via dial in. It's upsetting to say the least. This occurs daily with pop-up messages of the app having issues with synchronizing my location etc. Also you may clock-in/out at a particular time, and it might show a minute or two difference. One of the worst apps, but I have no choice but to use it, when it decides to work.

Every day it takes me 15-20 minutes for the red x to go off. Plus it drops in the middle of clocking in/out. Really horrible. Also lately I'm clocking in and out and it keeps the red X instead of changing to green checkmark ✅. It's even worse than it ever was! And for the last week it keeps doing the same thing! I have to get time sheets for those days. It needs to be updated as it hasn't been since October!

What's new

Bug fixes and performance improvements.