HHAeXchange

Homecare Software Solutions LLC

About this app

HHAeXchange Mobile Application

The HHAeXchange Mobile App empowers caregivers with an easy-to-use app to clock-in and out right from their smartphone.

Seamlessly connected to their agency and available in multiple languages, the Mobile App allows caregivers to view their schedules, get directions to the patient’s home, clock in and out, communicate with their agency, and accept new cases – all while on-the-go.

Electronic Visit Verification (EVV): lock-In and Clock-Out with the simple tap of a button. Whether the visit occurs in the home, or out in the community, HHAeXchange will verify the start of the visit by matching an approved patient address to the clock-in GPS coordinates.
Scheduling: See your scheduled visits in real-time. View patient info like demographics, plan of care tasks specific to the patient, and directions to the patient’s home.
Case Broadcasting: Get immediate notifications when a shift becomes available and request or reject it on the spot.
Visit Notes: Easily add comprehensive visit notes, including text, image, and/or recorded audio.
Messaging: Communicate with your agency in real-time through the App’s Message Center.


Disclaimer: The HHAeXchange Mobile Application requires an active internet connection (3G, 4G, or WiFi).

Ratings and reviews

02-16-23 update:This app has gone from VERY bad to EXTREMELY WORSE!!!!!!! It's constantly not responding, crashing, taking a year and day to load. It's trash!! Awful worse app ever!! Aweful!!! Crashes all the time, frequently getting synchronization errors and causing me to be unable to clock in and out! This app needs some serious debugging and error fixes and fine tuning because it's extremely laggy and buggy all the time. Hate this app, would not recommend it!

Every day it takes me 15-20 minutes for the red x to go off. Plus it drops in the middle of clocking in/out. Really horrible. Also lately I'm clocking in and out and it keeps the red X instead of changing to green checkmark ✅. It's even worse than it ever was! And for the last week it keeps doing the same thing! I have to get time sheets for those days. It needs to be updated as it hasn't been since October!

This stupid app keeps crashing and I keep getting alerts on my phone that it's actually affecting my phone in that everything is slowing down and glitching. It was fine for the first few months, but it's to the point that I have to start the clock-in process up to 10 mins before my shift even starts! I wish there was a "0 star" option.

What's new

- General Maintenance update