HHAeXchange

Homecare Software Solutions LLC

About this app

The caregiver app for all HHAeXchange users. Not applicable to Texas, Illinois, or Massachusetts.

The HHAeXchange Mobile App empowers caregivers with an easy-to-use app to clock-in and out right from their smartphone.

Seamlessly connected to their agency and available in multiple languages, the Mobile App allows caregivers to view their schedules, get directions to the patient’s home, clock in and out, communicate with their agency, and accept new cases – all while on-the-go.

Electronic Visit Verification (EVV): lock-In and Clock-Out with the simple tap of a button. Whether the visit occurs in the home, or out in the community, HHAeXchange will verify the start of the visit by matching an approved patient address to the clock-in GPS coordinates.
Scheduling: See your scheduled visits in real-time. View patient info like demographics, plan of care tasks specific to the patient, and directions to the patient’s home.
Case Broadcasting: Get immediate notifications when a shift becomes available and request or reject it on the spot.
Visit Notes: Easily add comprehensive visit notes, including text, image, and/or recorded audio.
Messaging: Communicate with your agency in real-time through the App’s Message Center.


Disclaimer: The HHAeXchange Mobile Application requires an active internet connection (3G, 4G, or WiFi).

Ratings and reviews

Every day it takes me 15-20 minutes for the red x to go off. Plus it drops in the middle of clocking in/out. Really horrible. Also lately I'm clocking in and out and it keeps the red X instead of changing to green checkmark ✅. It's even worse than it ever was! And for the last week it keeps doing the same thing! I have to get time sheets for those days. It needs to be updated as it hasn't been since October!

keeps crashing. this is vital to me getting paid timely. I open the app and it wants to force close. you can't register your tasks because a force close pop up keeps showing up. This is how I clock in and out of work!!!! This needs to be fixed. this app deserves less than a star. it keeps malfunctioning and I have to use it for my agency so I'm stuck. I have to keep hitting "wait" and trick the app into letting Me clock in and out. This needs to be addressed

Every time I turn around, SOMETHING is going wrong with this app! Technical glitches, not registering my clock in and out sometimes, etc. And what's up with all these back-to-back UPDATES? It shouldn't be so many so often AND it's taking up too much space on my phone! I've had to delete multiple essential apps FOUR TIMES! Not cool. Update 09/02/21: I got ANOTHER notification for an update but there IS no update to install. So NOW I can't even clock in! Come on! This app is TRASH!

What’s new

This update includes performance improvements, security enhancements, and minor bug fixes to keep your experience running smoothly.
Thank you for using HHAX!