HHAeXchange+

Homecare Software Solutions LLC

About this app

HHAeXchange+ is the caregiver mobile app by HHAeXchange designed to support caregivers and their clients. From the first clock-in of the day to the last recorded visit note, HHAeXchange+ makes it easier to deliver high-quality care while staying organized, EVV compliant, and connected.

With HHAeXchange+, you can:

· Clock in and out quickly with secure, configurable GPS

· View your schedule and visit details all in one place

· Record plan of care tasks and track goals without paperwork

· Capture visit notes your way – by typing, voice recordings, or photos

· Communicate with your agency through real-time chat

· Stay productive offline. Your work syncs automatically when you’re back online

· Monitor member progress proactively and improve outcomes with Care Insights

Whether you’re helping with daily activities, documenting skilled visits, or keeping families informed, HHAeXchange+ helps you focus on what matters most: caring for your clients.

Ratings and reviews

The app itself works great, except it sends me two alerts exactly at the hour of midnight, that I have an upcoming visit (with my client) which isn't scheduled to take place until 11 hours later. I keep my phone next to me on my nightstand, just in case my client might need me in case of an emergency, and the alert wakes me up every time. I of course check my phone everytime because I'm not sure what time it is, or if it's my client or somebody else trying to contact me. It's very annoying.

The amount of times I get Error Code 500 : Cannot connect to server is abysmal, this app is a nightmare for the medical field. another gem is even tho it shows my clock in and out times for visits, there's a notice for that day saying time sheet required- why? It shows my clock in and out times clearly! I constantly have to get in touch with my payroll department to make sure they are getting accurate info from this app AND it constantly needs to be uninstalled and reinstalled to fix issues!

This is by far the worst clock-in app I've ever seen. It takes forever to load, it crashes, it's just horrible. But if you don't use it, you don't get paid, and I don't think it calculates correctly. Last week my check was short 6 hours, but I know I clocked in and out every day. And the really messed up thing is they know this app sucks and they will not adjust your hours or correct when the app crashes or fails.

What’s new

This is a MANDATORY RELEASE will be enforced 27 Feb 2026 with in app notification starting 16 Feb 2026 due to new SSL cert application.