HHAeXchange+

Homecare Software Solutions LLC

About this app

The caregiver app for homecare, self direction, or Care Insights in Texas, Illinois, Michigan and Massachusetts.

Learn more about each mode below.

HHAeXchange+ provides a simple, fast, and secure mobile experience to connect caregivers with homecare agencies or self-directed employers. To satisfy the 21st Century Cures Act requirement, this app will only record a caregiver’s location when they clock-in and clock-out.

HHAeXchange+ has three modes:

-- Agency mode, for caregivers employed by homecare agencies
-- Self-Direction mode, for family and friends serving as caregivers
-- Care Insights mode, for payers that need member-related questions answered and recorded

Agency mode for homecare empowers caregivers to:

-- Clock in and clock out with location services or FOB
-- Manage their schedule on-the-go
-- Create unscheduled visits
-- Record plan of care duties
-- Conduct skilled or non-skilled visits
-- View member information like demographics, plan of care tasks, or get directions to the member’s home
-- Communicate with agencies in real-time through the Two-Way Chat Message Center


Self-Direction mode allows caregivers to:

-- Start and end a shift
-- View consumer information


Care Insights mode allows caregivers to:

-- Provide responses to member-related health and environment questions
-- Proactively monitor member health
-- Measure against the progress on a specific plan of care to improve member outcomes

Disclaimer: HHAeXchange+ requires an active internet connection (3G, 4G, or WiFi)

Ratings and reviews

Terrible app to use to clock in and out. I have constant issues with it, if it's not taking FOREVER to load, then I'm getting error messages. Or it loads and doesn't show the client info making it difficult to clock in or out. It is super slow and when I try to log in using my fingerprint, it doesn't recognize me. If it weren't for the fact that my employer uses it, I'd delete it.

Hey everybody! I know what you mean because I had all the same problems with the hhax+ app plus some weird things that happened that I attribute to a glitch in the software! Anyhow, what my boss' suggested this fix; UNINSTALL THE (HHAEXCHANGE ➕)APP and then REINSTALL THE (HHAeXchange ➕) APP. Also, make sure to update the software as often as possible... When the software doesn't get updated the program will not work correctly and that's how the bugs are fixed. Good luck!