HHAeXchange+

Homecare Software Solutions LLC

About this app

The caregiver app for homecare, self direction, or Care Insights in Texas, Illinois, Michigan and Massachusetts.

Learn more about each mode below.

HHAeXchange+ provides a simple, fast, and secure mobile experience to connect caregivers with homecare agencies or self-directed employers. To satisfy the 21st Century Cures Act requirement, this app will only record a caregiver’s location when they clock-in and clock-out.

HHAeXchange+ has three modes:

-- Agency mode, for caregivers employed by homecare agencies
-- Self-Direction mode, for family and friends serving as caregivers
-- Care Insights mode, for payers that need member-related questions answered and recorded

Agency mode for homecare empowers caregivers to:

-- Clock in and clock out with location services or FOB
-- Manage their schedule on-the-go
-- Create unscheduled visits
-- Record plan of care duties
-- Conduct skilled or non-skilled visits
-- View member information like demographics, plan of care tasks, or get directions to the member’s home
-- Communicate with agencies in real-time through the Two-Way Chat Message Center


Self-Direction mode allows caregivers to:

-- Start and end a shift
-- View consumer information


Care Insights mode allows caregivers to:

-- Provide responses to member-related health and environment questions
-- Proactively monitor member health
-- Measure against the progress on a specific plan of care to improve member outcomes

Disclaimer: HHAeXchange+ requires an active internet connection (3G, 4G, or WiFi)

Ratings and reviews

Not user friendly. Unable to update visits like we are told to do. Slow moving from page to page. Slow moving after selections are made. Biometric login does not work. But it asks me to set it up everytime I log in. Sometimes it doesn't actually record when logging in and out. Notes made in the visits on the app do not show up in the web portal. This app/ company was picked by the government and has a contract. So not expecting it to get better. It's sad because we are forced to use it.