Big Problem! Check Capture keeps saying System Error! Takes days and more pics than I want to say to finally get it to deposit. Then it takes days for the deposit to come through into my account. I've not been able to get to class or eat for a couple days because of this problem. I've called and received the run around and NO help what so ever.
EasyDeposit? This app was good so far but it seems like one of your recent updates removed a crucial feature that I don't know if it was noticed or not...EasyDeposit is nowhere to be found! I don't know if it's just the Samsung Galaxy S6 Edge version, but I can't seem to find it.
Hard time depositing checks I have tried for hours to deposit a check and the app shuts down and I eventually stopped sending error messages. But I can check my balance, so that's why it gets one star.
Not set up for tablets Would give it five stars but this is not set up for tablets. I have a Samsung Note Pro 12.2 and it is a little difficult to use this app in portrait mode using my keyboard setup, rotation needs to be added to this app for tablets. If you do this drastic change then I will give this app 5 stars.
If I could have I would give it no stars I would give it no stars because what is the sense of offering check capture if it is not going to work when you need it. Apparently, judging by the comments, this has been an ongoing issue that they seem like they don't want to fix, yet they want us to go back to paying atm fees. Where is that money going if not towards fixing the app.
Check Capture Doesn't Work App refuses to take a clear picture of my check, and it crashes when I attempt to activate flash to give it "more light" (despite the fact that I've got lamps trained on the check). When I attempt to submit a complaint, the app crashes yet again. It will often log me out, despite interacting with the interface and having JUST logged in. I have experienced all of these issues while testing the app on others' phones, too. This app is frustrating and unreliable, and I'm researching new banks.
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