Highmark Plan

368 reviews
Content rating
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About this app

Highmark Members have access to the parts of their insurance they use most. If you're a Highmark member or a member of one of our affiliates, this app lets you:

- Access your Member ID card
- View your plan information
- View your family member’s plan information
- Pay claims with your spending account
- Get important messages and notifications
- Use your phone’s biometric settings for quick log in

This App is intended for Highmark and its affiliated Blue companies' Blue Shield members in 21 counties in central Pennsylvania and 13 counties in northeastern New York and their Blue Cross Blue Shield members in 29 counties in western Pennsylvania, 13 counties in northeastern Pennsylvania, the state of West Virginia plus Washington County, Ohio, the state of Delaware and 8 counties in western New York.

Highmark Inc. and its affiliated Blue companies are independent licensees of the Blue Cross Blue Shield Association.
Updated on
Jun 2, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

356 reviews
May 18, 2022
Constantly logs out, even when switching to another screen within the app, it logs out and you have to sign back in... we shouldn't have to keep signing in whilst using the app. So annoying. The Dr. Match quiz option does not work at all, just a blank screen. Edit 5/18/22. I changed my review from 2 stars to 1 one, though the Highmark app deserves 0 stars. This app SUCKS. None of the previous issues have been fixed. It constantly crashes or won't let people into the portal. Fix it!!!!!
11 people found this review helpful
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Highmark Inc.
May 31, 2022
We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please reach out to highmarkplanITsupport@highmark.com or call the number on the back of your ID card. Thank you.
John Brown
January 6, 2022
Originally, I gave this app 1 star. I'm updating it to 5 stars because IT support was able to get my account login working again. Only problem now is that biometric login doesn't work. Keeps saying "Oops something went wrong" and after pressing OK, it will not accept my login credentials even though they work in Windows. At that point, like others have said, it locks your account after 3 tries so I gave up. I've been trying to use this app for almost 2 years and this problem hasn't been fixed.
24 people found this review helpful
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Highmark Inc.
January 6, 2022
Hi, John. If you are still unable to login, please reach out to us at highmarkplanITsupport@highmark.com or call the number on the back of your ID card. We will get you up and running. Thanks!
z l
April 30, 2023
Always have problem, always say my password wrong and ask me to reset. Can't even download EOB when I really need. Can't search doctor when I really need. Session always expire when I haven't started doing anything. Call customer support and was told I can only call on business hours. I have emergency and so frustrated that I can't use this service due to the trash app.
1 person found this review helpful
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What's new

We squashed a few bugs and improved app performance.