My Highmark

4.4
3.76K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Easily manage your health - and health coverage. All in My Highmark.

Simplify your benefits
Easily check your health plan benefits and see what’s covered, all in one place.

Get expert care when you need it
Whenever you need support, find all your virtual care programs and services together in one place.

Personalize your app experience
Build your Health Profile to get curated recommendations for the goals that matter most to you.

Get new recommendations every day
Check your Journey daily to see a new mix of activities, content, and support personalized just for you.

The App is intended for Highmark’s Blue Shield members in 21 counties in central Pennsylvania and 13 counties in northeastern New York, and Highmark’s Blue Cross Blue Shield members in 29 counties of western Pennsylvania, 13 counties of northeastern Pennsylvania, the state of Delaware, the state of West Virginia plus Washington County, Ohio and 8 counties in western New York. All references to “Highmark” are references to Highmark Inc., and/or to one or more of its affiliated Blue companies, which are independent licensees of the Blue Cross Blue Shield Association.
Updated on
Jul 10, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Files and docs and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
3.72K reviews
Ryan
February 13, 2025
Thank God. A second app from Highmark that isn't inuative, easy to use or bug free. Most of the content are the exact same pages, the document view/download still doesn't work after a year and navigating to app is like trying to find a needle in a haystack. Good call on the 2nd app since you absolutely NAILED the first. *Update*- monthly statements for those that have an attached HSA account cant download the document on mobile. Fantastic.
75 people found this review helpful
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Highmark Inc.
February 14, 2025
Sorry you are having difficulty accessing your HSA. You can access and download annual transaction statements from 'My recent transactions' section of your HSA dashboard. If you need assistance, please call customer support at the number on the back of your ID card.
Ron Celmer
August 3, 2023
Downloaded and opened for the first time. Was able to login. When prompted for mandatory 2FA, the screen goes white and that's where it ends. Can't continue. I can go back one screen and try again but get the same white screen afterwards. It's completely unusable. I'll go back to the website and use that until the app designers get their stuff together. Galaxy S22 Ultra with latest OS.
61 people found this review helpful
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Highmark Inc.
August 4, 2023
We are sorry that you are experiencing issues with our mobile app for your first time. We are aware of some of the login issues and have been working to resolve them as quickly as possible. We are always striving to improve and appreciate you bringing this to our attention.
Amanda Sayre
June 1, 2024
A miserable experience. Since the switch to myhighmark and the app, nothing has gone smoothly. I had to switch back to paper statements because it takes more than a month for them to be available on the new site/app. And when they are available, the PDF can't be downloaded because it's a "corrupt file". The old site worked fine.
64 people found this review helpful
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Highmark Inc.
July 17, 2024
We apologize for the inconvenience. We have recently made changes in the newer version to address the pdf download issues. Should you still experience them after updating to the latest version, please contact customer service at the number on the back of your ID card. Thank you.