App. Crashes a lot. When it works it's great. Works about half the time for e-check in. Very disappointing when you can't use the app. Need to fix this problem. Maybe it's set up to work better with an apple phone.
Nice to select your own room.
Easy to use and well designed. Log in with my fingerprints is a fantastic feature. The airlines need to take some lessons from this app. My only complaint is there is no digital check out. Update November 2017: The app is completely broken on WiFi. When I turn off WiFi everything works normally.
I have just about all the hotel apps you can get. Hilton has won my business with their exceptional service and great hotels. The best price guarentee through the Hilton Honors program solidifies the fact that I know I'm getting the best available price. Very fast booking and about as easy as it gets!
I love my app the digital key works amazingly. I only wish it worked on the outer doors (got stuck outside for a little bit) my room is always nice clean comfortable and my app makes everything convenient it shows me great rates and deals. I get to pick out my roomm and I get to skip check in which is always so much more convenient.
I like the app but my problem with the app is with thr digital key. I stayed at a double tree in Orlando and at the time I had an iPhone and it worked perfectly fine with the digital key. Now I'm here about 2 months later but with a Samsung Galaxy Note 8 and the key while works I now have issues with it finding the right gate to unlock for the parking. I'm not sure if it's an Android issue or whoever makes the Hilton app since it uses the devices Bluetooth to make it work. The experience is vastly worse with Android then it is with ios.
Think of this update as housekeeping for your phone: we’ve just tidied things up a bit.
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