Shop Phone

Shop Phone is an app that syncs with your Shopify store, and can only be used with a Shopify account.

Now that your business has moved online, you need a way to keep your 1-on-1 customer relationships alive.

If you sell custom, high-end, or specialty products like furniture, electronics, or motor equipment, your customers are used to seeing them in store. Before they buy, they want to ask you detailed questions, and make sure the specs are just right for their needs.

Due to challenges facing physical retail stores, you need a new sales channel. We cannot rely solely on physical stores anymore and need multiple sales channels, like the phone.

Your customer relationships have a way to live online – and on the phone. Quickly answer questions, confirm product specifications, and help customers make the decision to buy with Shop Phone.

*Recover abandoned carts fast*
Get an alert when a customer leaves without checking out, so you can call to build your relationship and recover the sale.

*Know who to call first each day*
See a prioritized list of promising leads and valuable customers. Like a virtual assistant, Shop Phone tells you who to follow up with to increase your sales.

*Prioritize customer service*
Add multiple team members and devices so your whole team can respond right when customers need them.

*Get the convenience of a business phone* (coming soon)
No need to hand out your personal cell number. Get a custom business number that’s local to your customers.

*Experience caller ID of the future* (coming soon)
Know customer purchase history before you answer, and wow them with your customized service.

Here’s how Shop Phone works:

1. We sync seamlessly with your Shopify store and customer list.
Each day, you receive a list of customers to call, based on their recent activities.

2. You close more sales, recover more abandoned carts, and continue developing your customer relationships. When an important customer event happens, Shop Phone will let you know.

3. Customer profiles are synchronized with Shopify and segmented in easy to access contact lists.

App highlights:

- Multiple new sales channels: Call and text your customers so you can communicate how they want.

- Abandoned cart recovery alerts: Get notified when a customer leaves your Shopify store without checking out so you can close the sale.

- Customer retention alerts: Find out who your VIP customers are so you can nurture your relationship and build loyalty.

- Daily call lists: See which leads to follow up with first to maximize sales opportunities.
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What's New

New features:
- Low Inventory Alert
- Product Tags Alert
- Review Follow up Alert
- Automated Abandoned and Thank You Emails
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Additional Information

Updated
June 24, 2021
Size
34M
Installs
100+
Current Version
5.0.0
Requires Android
5.0 and up
Content Rating
Everyone
Interactive Elements
Users Interact
Permissions
Offered By
HMS Commerce
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