
Donald Frasher
The app is okay it's the actual company that is very misleading. I went to them because of thier supposedly good record i was wrong it took them over a year to finally come to a resolution with my case. I paid them over $3000 to help me with my tax debt but at the end nothing changed. Basically I could have done it myself. I recommend not use them its a rip off.
2 people found this review helpful

Tracy Baggett
UPDATE- It's been 4 weeks since I posted this review and OptimaTax responded saying someone would reach out to me, but no one ever did. We ended up paying $2,500 more than we had to. They didn't help reduce taxes at all. We could have used that money toward taxes instead of paying Optima to set up a payment plan. VERY DISAPPOINTED!!
11 people found this review helpful

Cathy Rausch
Disappointed spent last 16 months & no solutions yet. OTR made errors every step. Amended tax w/ errors, I called constantly to get them to understand error. More calls to get it fixed right No supporting papers sent w/ form 1st time had to be sent to IRS again. Oversight & delayed. Trying to get pymt plan w/ IRS & OTR sent old financial info twice. More delays, another error & calls to OTR to get it right. I wish had done myself would've been less stress, less calls & quicker.
11 people found this review helpful