FIX THE MAP. I downloaded the app to see the map and it doesn't even work. If I would have known that this app doesn't really work I would have just gotten a different chip that's good forever just a one time fee. In 2016 y'all have to update this thing to keep customers.
Where are the links to share to social media? When I am notified of a lost cat or dog in the area, I like to share the details online. I used to use the website, but since the upgrade, when I share, all that posts is a link to the website. It used to show a picture of the pet and all pertinent details. People will remember seeing the pic of the lost animal, they don't want to click a link to go to the website. What's more important, finding the lost pet or your click-through rate? I have tried to send these concerns through the "Contact Us" link on the website. Every email gets rejected by the server for an "invalid recipient". Fix the issues.
I have your service for my Irish Setter. I downloaded this app to my phone. I tried to use it and clicking on icons produces nothing! also downloaded it to my computer. Worthless! It is hardly intuitive. How do I place my location? How do I enter that my dog is missing? I will not be renewing with your company. I will find another company with a one time fee! I see no help 800 number so I could learn this program.
*A year later, Map still doesn't work.* Map Doesn't Work. Should be a great app, it's finally updated to work with my phone and low and behold the map that's supposed to show where my lost cat is doesn't work... app is useless without the map.
Just downloaded the app went to the disclaimer and doesn't move from there. I had this app on my last phone, which is the exact same model as this one and it worked fine. Very disappointed!
This could be a great app if the map worked. Tried to give feedback through their internal link: email bounced. Not a good look...
Some inital bug fixes.
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