
K
I love SFCU and have trusted them since I was a teenager, but this new version of the home banking app through "Blossom" is a privacy nightmare. What is this company? I know they bought HomeCU but there's basically nothing independently written about them anywhere. Their privacy policy lets them do whatever with our personal banking data, and they're increasingly adopting AI. I don't want my financial data traing AI. I don't care what their policy says. Please SFCU find another company.

Cassie Volzer
Wish that the app was more user-friendly for seniors. Like removing, adjusting, or setting up bill payments. Also, it would be nice to have a budgeting aid, like Huntington Bank, has. I need executive function help to make my banking easier. Younger adults know how to use technology. Seniors weren't raised in that era. Sometimes, the simplest of actions takes 30-40 minutes to figure out. I really appreciate all SFCU has done. It is mostly a very helpful environment. Which is rare these days.
1 person found this review helpful

A Google user
Since last update the pay bills section the nicknames for the bills are gone, so if you have more than one visa it just shows visa in all the places not which bank they belong to also after paying the bill the confirmation numbers are all gone every bill comfrimation number shows as a period. Please fix
1 person found this review helpful