Poor customer service. And very cheap quality product I have purchased a stainless steel cook and serve set. It is very small in size and also the quality is not good. I has tried to return the product but it has been more than 3 days. Did not get any response from hs18 team. Their customer care number is always busy. They did not communicate via mail. I have placed return request twice but no response till now.
Worst exchange policy I get wrong kurtas hence i raised a complaint bt 2nd time also i got d same kurtas again dat too of Smallsize- i placed for XL size (38) order 998058557. Again for order-997731163 i placed order for Small size (28 waist) n received XL size(36) reverse pickup was done on 1-Aug bt till date no update... I dont knw hw many months i hv to wait for my corrct order vd corrct size
FRAUD18.....Full of frauds... bed product quality... bed return policy.... Ordered sandels fr my mom... bt didn't get the one I have ordered... whn I tried to return it... thay jst gave me a big project type procedure... With in a limited time.... and also told me to invest more money for returning... and the funniest thing is... the sandel is broken in the first day...
Fraud organizations The sellers are selling damaged or defective products and while complaining for the same the customer care just give us a reference number and no follow-up afterwards... it is advisable from my end not to shop with them...
Totally disgusting I would frankly suggest others not to ever ever shop from this online shopping website totally frustrated and disappointed with it's services. can I please get a call from you guys.
Worst shopping aap. (Very very Poor custmor care service) agar aapka product kharab nikalta hai to aap inhe call karke product k bare me bataoge to ye aap satisfied jawab nhi dete or sahi se baat b nhi karte.
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