I wanted to conclude a deal using your "honestbee laundry" Android mobile app. Whenever I checkout, I keep getting an error "We're sorry, the delivery slot you've chosen is full. Please pick another slot to continue.". In the first place i selected the pickup/delivery timings among the available ones. Then even if I chose other slots, I keep getting the same error. Last but not least, the last page with credit card information and billing address must be refilled all the time, the stupid app should remember these information! I have lost so much time because I have to refill all these fields all the time after each error!
Need improvement for the online service in Indonesia.. No push notifications so that's why I don't know how much I should pay, what time the concierge pick my orders, & especially what time my orders are sent.. Still need improvement also on service.. I choose the time between 7-8 pm, but my orders was delivered on 09.30 pm.. I'm not comparing this online service with another, but another online service is better than this online service.. Go improving.. ^^,
I have the same issue as Grace, items keep disappearing. I order every week and it is frustrating. Looks like i'll give this week a miss.
Been a regular user for over a year. Useful for sending groceries or surprise deliveries to your bestie and family. I've started using their laundry service for my bigger items like comforters. They are returned to my doorstep - all wrapped up neatly. Keep an eye for great discounts!
What's happening to the new version of app? Items in cart are disappearing as soon as i try to make payment. Stored info e.g. address and credit card, sometimes appears and sometimes gone? Please fix this bug.n
Terrible app that penalise user when wrong entry is entered, by locking the account. Totally user unfriendly. Have uninstalled this app, and will not use HonestBee again!
We’ve improved address entry—not a glitzy feature but a core one. When you come to our app, we want you to focus on what fresh and fabulous ingredients you need from your favourite stores, which indulgent dish you want to order from honestbee Food (Singapore: get $18 off $25, code PAY7) and how you are going to spend your free time now that we pick up, clean and deliver your laundry. Finding your address should be seamless. In fact, we hope it works so well that you won’t even notice using it!
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