App is ok but it should be renamed as DISHONEST BEE. They charged customers MORE than what they actually paid at the cashier. The concierge fee imposed does not justify the service provided and that they had to STEAL customer's change. Even the shopping bag they provided is of lousy quality. They gave me a severely torn one. And this happened many times. They denied exchange or even refund my discount.
Super sucks service. I put my order 2 hours ahead and scheduled the delivery at 7pm to 8pm. Food reached by 9pm. The most annoying thing was the customer service only confirmed by order by 8pm which is totally unacceptable. Will not order anything from this app again. Also provided promo code but did not allow the customers to place order or proceed with payment with the updated pricing.
Paid a site(spot.ph) to say that they offer S&R delivery "Across all of Metro Manila". There's a branch about 10 mins away from where I live, but no option in their app. Talk about misleading advertisement. Bunch of frauds.
Worst online shopping experience I have ever had! Order being cancelled less than 15 minutes before delivery time because of out of stock! It is non sense! How come I can buy and have credit card payment before? All of my friends' orders were being cancelled unreasonably! NEVER DOWNLOAD AND USE THIS APP FOR YOUR OWN DATA PRIVACY!!
We have been using this app for a while. Initially, it was working just fine. But now the app has become chaotic. Apparently you can only order food and not order groceries anymore whereas the desktop version is working fine. What a shame!
Had a knee injury so I can't get out much. They delivered my grocery items at my door step and they were on time. Thank you so much!
We really mean it when we say we want to hear your feedback. To make it easier for you to tell us how to step up our game, we've improved our shopper and delivery bee rating feature. We also believe in sending good vibes in the Universe and rewarding great work. Now, if you give our bees a high rating, you can let them know exactly what it was they did that took your breath away.
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