
K Smalls
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The app does not work that well when I'm trying to create an invoice or add to it. Any issue I have, they have someone available to assist me. Well any issue I had up until now! I'm so disappointed in the way Honeybook and Google have handled my issue with my subscription. Each party keeps placing blame on the other party and not finding a solution. Google canceled my subscription without a notice because I asked for a refund since Honeybook said they didn't receive a payment from Google.
2 people found this review helpful
HoneyBook Inc
July 19, 2023
We apologize for the inconvenience you experienced while using our app to create invoices. We understand the importance of a smooth invoicing process and want to help you resolve this issue. Please provide us with more details about the specific issues you are facing so we can investigate and provide a solution. Thank you for your feedback.

Kat
The service itself is good but with the new updates, the app has been horrendous. It crashes, freezes, starts flashing, won't open to the correct project you click on the notification for, logs you out randomly and now won't get past the yellow loading screen. on top of the fact that you can't edit contracts in the app, it's much better to just use the browser.
3 people found this review helpful

Rae Burrell - Personal
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The things they are adding is giving me life!! Right now, I can't get it to open though. I'm not sure if it's my phone or the app. But they are making changes! ---- It's far too limited. What they do have is or can be SUPER helpful so that is what gives it 3 stars. But, I have weeks where my desktop and I aren't friends. I encourage my team to take time off of desktop too. However, the mobile site and the app is limited. So a desktop has to be used. Even to see basic info like monthly sales.
10 people found this review helpful
HoneyBook Inc
January 4, 2021
Hi Rae, thank you for taking the time to leave us a review. We always working to release updates that bring the mobile app more in-line with the desktop version and your feedback is an important part of this process. Warmly, Team HoneyBook