Resideo - Smart Home

Resideo Technologies, Inc.

About this app

At Resideo we're on a mission to make our future better for our planet, together. We create products and services that automate homes and buildings to make every day better.

We're on a mission to create a world where homes and buildings are good for the planet, where technology works to simplify everyday life. Where people are happy, healthy and secure.

Resideo products help simplify home comfort, security, and awareness by allowing easy control with a single app. Our heritage and experience in and around the home means you can trust each of our products to perform brilliantly and give you a smarter, more comfortable home.

Together, we can protect our time, our water, our energy, our air, our homes, our families, and our planet.

Together, we help protect what matters most.

Learn more about the Resideo and Honeywell Home family of connected products at www.resideo.com and www.honeywellhome.com

Ratings and reviews

This app is subpar and definitely inferior. The geofence feature is why I bought this thermostat and it doesn't reliably work. When it fails to work properly I have to restart the phone uninstall and reinstall the app and reconfigure the Wi-Fi. It's annoying to have to do this frequently. It should be set up once and continue working in perpetuity. The app needs a serious overhaul so that it can deliver on the services it provides reliably. I would encourage customers to look for other services.

Just got my thermostat installed about a month ago. I am constantly getting a system offline message in the app. I delete the app and install and still have the same issue. I get it connected by restarting the wifi and it will work fine for a couple of seconds and then go back offline. I know its not an internet issue because everything else in the house works on the wifi.

Lately app often tells you "no internet is available" either as you launch it on Android phone or sometimes in the middle of looking at various thermostats... that error will pop up. Usually goes away within few seconds. Occurs despite strong Wi-Fi and cellular signal. This is unrelated to whether an individual t'stat has Wi-Fi connection or not, which is a different "offline" notice and which is very useful for determining whether a vacation house lost internet. App could use overall update.

What's new

1. L-Series customers: You can now migrate from the Resideo App to the First Alert App for an improved experience.
2. Bug fixes and improvements.