Horizon Blue

Horizon Blue Cross Blue Shield

About this app

The Horizon Blue app makes it easy to access your health plan information. Plus you can find care and connect with Horizon member services. The app is intended for use by Horizon members. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association.
The Horizon Blue app is free and lets you:
• View your benefits and coverage details.
• Visit with a doctor
• View, download and share your ID card
• Find in-network doctors, hospitals and other health care professionals
• Track your out-of-pocket costs
• Submit medical claims

Ratings and reviews

Suddenly the app and the website will no longer text me a code, but they will email me one. If I try to get a code via text, I get a message that one was sent, but I never receive it. I've tried the "send another" but that doesn't work either. Update: Problem was not with Horizon. My phone received an update from Verizon which affected its ability to receive texts. That has now been fixed.

unfortunately,this app might need some major updates or at least a good tune-up seems easy enough to navigate ,but it's glitchy. I downloaded the app a few weeks ago in hopes to easily find a primary doctor and possibly a therapist, however many of the selections bring you to a screen with a prompt telling you that it will take you to a third party site to help you "find care & cost" then crashes after that. "were experiencing technical difficulties". I waited weeks, hoping for an update, but no

(Update - problem still exists 4 months later) The app will not let me access my account because it refuses to add my phone number for two factor authentication. This is due to it being associated with a prior plan. I have no way of removing it. It's very frustrating that BCBS does not recognize that people can change employers and need to change plans with them. Ive called the customer service several times and they are very unhelpful.

What’s new

Bug Fixes