City Experiences

Anchor Operating System

About this app

At Hornblower Cruises & Events, our promise to you is memories that last a lifetime and feelings that bring a smile to your face for years to come. We cherish every new person who joins us on one of our yachts, and are thrilled to welcome back customers who return year after year. Come onboard with us and enjoy the wind in your hair, the salty, fresh smell of the ocean all around you, and stunning coastal views.

Our mobile application allows you to easily search our events across the country, purchase a ticket, download your tickets to get scanned at the yachts, and get live chat support for common questions about our amazing experiences.

BOOK EXPERIENCES
Go on local experiences in one of our multitude of cities, whether it's for multiple days or just a morning brunch. Explore the Statue of Liberty, Niagara Falls, Alcatraz, or any of our incredible cruises.

DOWNLOAD YOUR TICKETS
Simply enter the confirmation number into our app in order to store your tickets. When entering your confirmation number we send you push notifications as it gets closer to event time with helpful tips.

SUPPORT
Via the app you can get support for your cruise purchase, whether just a simple question or a complex question for the big cruise day.

Ratings and reviews

Their website says I can find ferry service alerts within the app for Puerto Rico with picture instructions. The menu in the photo shows more options than in the app; I don't have a "service alerts" option. The "contact us" option just takes me to their website homepage. Their website doesn't list anything about covid-19 and travel restrictions. Very unhelpful.

This app is, in a word, confusing. As a resident of Anderson island who has developed multiple android apps myself, this does not meet with accessibility standards and as some have said, it can't meet the simple effective standard of its predeccesor. It is also quite bloated. This app has so far cost me 16 dollars to use, (accidentally purchased the wrong ticket) has directed me to 2 non-resolvable URLs, and the help number goes to a cruise line. This is an unwelcome, inconvenient, change.

Very difficult to navigate to purchase Anderson Island ferry tickets and to retriever them. Need to clarify to tap the 3 lines at top left for options. That is not spelled out anywhere. Our Anderson Island Assistant app has worked great for everyone for many years. Easy to purchase tickets and show your ticket to ferry ticket taker. Feels like we haze gone back 10 years with this app. Would have gone much smoother rolling it out with the old so still in use.

What’s new

Bug fixes