2.8
231 reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Easy online check-in on the move, digital room keys and simple and secure payment via the app. With the Hotelbird app there is no need to wait at the reception anymore.

HOW IT WORKS
1. Automatic notification about current booking
2. Simple hotel check-in via app
3. Opening of the room door with a digital room key (in the app)
4. Check out and payment via app

Whether private or business, Hotelbird provides full flexibility and independence - so you can concentrate on the really important things of your trip.

BUSINESS AND PRIVATE
Private services booked on a business trip? No problem with invoice splitting, you will automatically receive two invoices after payment in the app.

SAFE PAYMENT
Safe cashless payment - our mobile payment function offers you even more freedom.

THE BEST SERVICE
All our digital services in one app - more service and more time for you.

Digital hotel experience – download now!

Privacy policy: https://hotelbird.com/en/privacy-policy/
Updated on
Sep 5, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted
2.8
231 reviews
Daria Daria
November 28, 2022
this app is not complicated, BUT all the processes were too long. When I finally got my room key, it didn't work, so I couldn't open the door and had to look for the stuff, to get the plastic key-card. I don't know, what kind of deposit the app booked from my 💳, I hope to get it back very soon! The stuff also told me, that they have no idea about this app, as well as why the booking com is sending this information... Gonna pay for stay on the reception and not through this app
Did you find this helpful?
Bruno Cacciapuoti
July 24, 2022
It takes some time to register via this app. At the end the check-in was not available at the hotel side ! So I prefer the old school way to check in at the counter with an human being. It's faster and reliable.
1 person found this review helpful
Did you find this helpful?
A Google user
July 30, 2019
Failed countless times. The interfaces is not intuitive enough. It takes much, much longer than a regular key to unlock the door. Did not open the front door in my hotel so I had to use an extra key anyhow. Failed at register. Failed at check out.
5 people found this review helpful
Did you find this helpful?
hotelbird GmbH
September 5, 2019
Dear leandrokees, we are very sorry to hear about the inconveniences you had during your stay. We always strive to enhance the customer experience by optimizing our hotelbird-App. So we would be grateful, if you sent us further information about your experience to support@hotelbird.com. Thanks and best regards, Your hotelbird-Team

What's new

Assa Setup and Haefele open lock compatibility fix