Unacceptable Hotel Tonight did not notify the hotel of my booking. Still waiting for customer service to answer after thirty minutes. I need them to fax the info so that the hotel gets paid and I can get my room to shower and sleep.
Easy to use, great hotel price! Very pleased with this app. Easy to navigate and tons of info provided about each hotel. We'll be staying at an awesome hotel for cheap tonight!
The only way I book hotels (unless I don't have a choice) Sure, sometimes you need to stay at a particular hotel for e.g. a wedding or conference, sometimes you want to book 8 months in advance, but let me throw a different view. HT allows you to book ahead now and for more than one night as original. Wait a little longer, and guaranteed (mostly) you'll get a much cooler hotel for less than the typical touristy standard hotel you booked months before, and you'll get a great deal.
Trip Saver Awesome in a pinch. I called the hotel and they told me it would be cheaper booking the room on this app rather than with them directly.
Terrible customer service and prices You'll find better pricing on priceline or airbnb, and their customer service consists of canned responses to email questions. The worst.
Worked Great Despite Small Hiccup My partner failed to book a hotel for part of our trip out of town, so I decided to give this app a try. I was greatly surprised that the destination was available and that there was more than one option for hotels available. On my first checkout attempt, the app crashed after selecting my payment method, but upon reopening, I was pleased to find that all of the checkout information I had entered was preserved. I would have given 5/5 if it weren't for the small checkout issue.
* Favorites! You can now keep track of all your fave hotels in one place (bucket-list items, your tried-and-true go-tos, etc). You'll find your Favorites list by tapping the heart tab in the app. <3
* We ordered a lot of pitchers of Sparkle Pony (a Belgian blonde; it's good) at the Giants game. Almost didn't submit this update on time. But did! :fistbump:
* We love feedback! (OK, that's not new.) Send it to us at email@example.com.
Amazing hotel deals for tonight + no credit card needed on selected properties!