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App installed, but we could never get the device to connect. Even had a supervisor try to help in person. After trying for an hour, they had to issue a refund & I walked away empty handed. YMMV, but I can't recommend it. ---------------- Update: I want to withdraw my negative review of the hotspot service. They've since fixed a bug at their server level, and the app and hotspot are now working fine. However, while I do endorse the hotspot.travel service, I still can't recommend the android app itself since it's really not even needed. I used it to connect as a test of the system, but my girlfriend simply connected using the SSID and password printed on the back of the device. What's the point of the app? Just rent the device, uninstall the app to connect without the worry of privacy intrusions or any advertising, and enjoy good high speed data throughout Singapore.
2 people found this review helpful
Datapro Technologies Pte Ltd
February 10, 2020
Thanks for your feedback. We understand the inconvenience to be without this travel essential and we are very sorry for the trouble. We've solved the cause for the drop in internet & would be happy to deliver a device to you, with our compliments. We'll contact you offline for the address. Once again, our sincere apologies.
As a first-time traveller to Singapore, this wifi service was extremely helpful. I found this app & wifi unit very effective when I went to the beach, was on public transportation and simply walking about town. I didn't have to worry about signing in & out of wifi spots and more importantly, had my own secure port. The hotspot unit is small enough for a purse and is very light. It was very convenient to pick up and return the unit to the friendly staff at Changi Crowne Plaza. Five stars!
3 people found this review helpful
The hotspot device is excellent and provided cheap easy access to the internet for our phones and ipads. Easy to charge and reliable. I would thoroughly recommend. Associated app also helpful.
1 person found this review helpful