It's a good app, runs smoothly, never has crashed on me and it works just like the website. A lot of the one star reviews are because people don't understand the concept of hotwire. You get a good price but you can't see what hotel you are getting and all sales are final. If you do your research you can narrow it down pretty well. If that's not good enough for you then don't use hotwire. For me I like my hotels cheap and nice, I couldn't care less about brand loyalty.
Only useful IF things go smoothly. Otherwise it's a nightmare and a waste of time with customer service. Been a loyal customer for years with our travels but sad to say I will be uninstalling this. Hw listed the wrong resort fee ($90 difference)... And of course all sales are final. Customer service contacted, after 3 email conversations, no resolution. Plenty of other options out there. .n
It wouldn't let me book a reservation. I'd "swipe to book" and it wouldn't do anything. I had to go to their website to book my reservation.
Better read the fees super close! Rent a car from noon Monday to noon Tuesday and you check $9 to insure they count that as two days. I wonder what else they're willing to shove up our rear ends
Awful app. Doesn't let you filter by name or even show a map of hotels
Wanna cancel my reservation with enterprise and get refund of Insurance I have confirmation number
Recent Search history across platforms
Ability to delete recent search history
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