HPE MyRoom with Visual Remote Guidance (VRG) - Innovation for your remote customer service and training delivery.

HPE VRG connects most any mobile device / wearable (Android or iOS) securely to the enterprise through HPE MyRoom (SaaS Cloud). HPE MyRoom is a collaboration and e-learning platform used for one to one, one to many, or many to many engagement (since 1999).

Our website has the MyRoom (www.myroom.hpe.com) and VRG (www.myroom.hpe.com/vrg) documentation.

Differentiators:
• 1:1, 1:many, and many to many sessions
• 256 AES encrypted from end to end; 1024 when proxied through MyRoom servers
• For support, the end user can join a “waiting room” with others waiting for support. Then the support agent can move them from the waiting room to a private room for 1 on 1 support
• Use one application for support, training delivery, and collaboration
• MyRoom desktop is available for Windows, Mac, and Linux.
• Mobile clients on Android or iOS
• Supports h.265 on devices with GPU encoding
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3.0
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What's New

- Much improved text to text translations! Faster, more accurate, more reliable.
- Security and performance enhancements
- Using more enterprise friendly certificate authority for MyRoom certificates (11.0+ clients only).
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Additional Information

Updated
April 12, 2019
Size
33M
Installs
1,000+
Current Version
11.00.00.0030
Requires Android
4.0.3 and up
Content Rating
Everyone
Interactive Elements
Users Interact, Shares Location
Permissions
Offered By
Hewlett Packard Enterprise Company
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