Hyde Park Winter Wonderland

4.3
504 reviews
100k+
Downloads
Content rating
Everyone
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About this app

The official mobile app for Hyde Park Winter Wonderland, London’s premiere Christmas destination! It’s like your very own digital assistant for everything before, during, and after your visit. You’ll be able to easily access your admission and attraction tickets, get directions, explore food and drinks, and so much more!

Through the app, you can:

- Book ride tickets in advance with a simple tap
- Planning made easy with the wallet feature - see your events in chronological order so you won't miss a thing
- Get real-time updates about your visit & get access to special offers
- Browse new attractions & returning favorites with detailed information
- View a GPS-enabled map and get directions to locations throughout the park
Updated on
19 Dec 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
496 reviews
Volodymyr Franyuk
28 December 2025
the app doesnt show. all the tickets bought. For example showed only one ticket for Magical Ice Kingdom while i bought 3 over 2 months ago. Same was with the wheel. Nearly bought 2 more tickets again but before buying again decided to check my e-mails from 2 months ago. This app is a fraud Do not use it for tickets. print them off instead
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Tamara Leo
20 November 2023
Terrible - every time I attempt to 'book' tickets via the app, it redirects you to another provider in the browser, if you move away from the browser, it closes everything down. I finally got the tickets but when paying, I needed to approve the transaction so it took me out of the browser, I now have a pending payment with my bank which hadn't been finalised. Horrendous app!!
5 people found this review helpful
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IMG Events Mobile
30 November 2023
Hi Tamara, Apologies for the inconvenience booking tickets. Please reach out to hpwwapp@endeavorco.com so we can swiftly address and resolve the issue you're facing. Your feedback is crucial, and we appreciate your patience. Thank you. Best, HPWW Support Team
Ant Rava
8 November 2022
DON'T BOTHER!!!!! DOESN'T WORK!!!!!!Should be an option for minus stars!!!!! Just to rate how terrible the app is absolutely the worst app I've ever downloaded!!!! Wish there was a way I can be compensated for waste of time and data!! All the app does is open up to a picture of winter Wonderland that's it! No other way to access anything else at all or do anything else!! You're downloading a picture!!! That's it!!! WORSE APP IN HISTORY!!!! Disgusting complete waste of time as other reviews say!!
21 people found this review helpful
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IMG Events Mobile
14 December 2022
Hi, we are sorry you are experiencing issues. We have released a lot of updates recently. Please uninstall the current version and update to the latest. Let me know if you are still experiencing issues at qa@g.edigital.dev -- thank you!

What's new

- Wallet and itinerary view updates
- Map filter updates
- Various bug fixes and content updates

App support

About the developer
William Morris Endeavor Entertainment, Llc
gbraithwaite@endeavorco.com
11 Madison Ave New York, NY 10010-3643 United States
+1 347-340-5977